Call monitoring and recording system

Digital PBX Call Recording
Record Multiple Phone Lines at Once
No Per Seat License – We License Based on Per Channel
Unlimited License Access to Recordings
We Support a Variety of PBX Manufacturers
Auto Archive Recordings to External Drives, Providing Virtually Unlimited Data Storage

Voice only monitoring
Voice and data monitoring (supervisor monitors voice call and sees visually the actions taken by an agent on a computer screen.
Coaching (supervisor and agent hear the voice call and can communicate - caller only hears agent)
Conferencing (supervisor, agent and caller all can talk with one another)