Sony Home Theater Repair Services

We do complete installations, Repairing and Servicing of High End Home Theatres including brands SONY etc. We have qualified professionals and provide Guaranteed Service on Site.

1. General

1.1 These terms and conditions (“Terms and Conditions”) apply to all offers, quotations and provision of repair services by Sony Europe B.V. (“Sony”) to any purchaser or potential purchaser of out of warranty repair services for Sony PSE products (“Customer”)

1.2 These Terms and Conditions relate only to the repair of products which are outside of the terms of the Sony warranty. Products covered by a Sony.

Performance of the Services

3.1 Sony will not commence performance of the Services until it has received from Customer the properly completed and signed estimate form and a purchase order.

3.2 When performing the Services, Sony may use brand new parts or, if such parts are not available, Sony may use refurbished parts.

3.3 All defective parts removed from the Product during the performance of the Services shall become Sony’s property immediately on removal from the Product and will not be returned to the Customer. In the event that the Customer requires such defective parts to be returned to them this is at Sony’s option, and subject to payment by the Customer for the price agreed for the return of such parts.

3.4 Any time estimate for completion of the Services, which may be given to Customer is an estimate only and does no r form an obligation under these Terms and Conditions. Accordingly Sony accepts no liability whatsoever for any loss or damage resulting from delay however caused, nor shall late delivery or non-delivery be a basis for cancellation of the Services by Customer.

3.5 Sony reserves the right to sub-contract the performance of the Services.