Call Center Executive M/S Mitali International

The “Call Center Executive” will be based in our call center, and be responsible for receiving calls from customers, and responding to their queries in a professional, helpful and cordial manner. Specific responsibilities include;
Receive and respond to inbound calls from customers
Follow specified call scripts and customer management procedures
Report on activities and outcomes
Provide support with other miscellaneous requirements
This position is based on rotating shifts,