My ClickBD
Post: Customer Care Executive Job Description / Responsibility: • Receiving calls from customers. • Handling customer complaints and concerns in an efficient and timely manner. • Coordinating and multi-tasking job duties in a busy environment. • Have up to date information about company and services. • Collect customer’s feedback. • Follow the rules and policies laid down by the management. • Must be a team player. • Positive attitude and outgoing personality is essential. • Must be able to work by shifting. • Strong interpersonal and organizational skills. Educational Requirements: Bachelor degree completed from any discipline from any reputed university. Experience Requirements • Freshers are encouraged to apply. Experienced candidates are preferred. Additional Job Requirements • Age 20 to 30 year(s) • Pleasant and friendly attitude. • Computer Literacy is a must. Proficient in office applications like MS word, MS Excel, MS Power Point etc. Ability to navigate through software applications. Fast and correct typing, ability to create grammatically correct responses without any spelling errors. • Punctuality. • Good social skills. • Time flexibility towards shifts and roster duty as per floor requirements. Application Deadline: 15th October, 2016 For More Details Contact: 01751130211 |